Universal Electronics and Carrier Introduce Smart Thermostat Featuring InteliSense Technology to Advance Comfort and Service
Nov 9, 2026
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Co-developed thermostat combines intelligent equipment control, remote diagnostics, peak-demand energy management and guided commissioning to improve homeowner comfort and simplify HVAC service.
The platform brings together Universal Electronics’ (UEI) connected hardware, wireless communications, embedded software and user experience with Carrier’s high-efficiency HVAC systems. Designed and validated jointly, it provides a scalable foundation for connected climate management across Carrier’s family of brands and distribution network.
Next-Generation HVAC Intelligence and Connectivity
The Carrier Smart Thermostat with InteliSense serves as the central control hub for the home's heating and cooling system. From installation and commissioning through everyday use and ongoing service, it connects equipment control, cloud diagnostics, mobile access, smart-home integration and secure over-the-air (OTA) software updates.
Key capabilities and benefits include:
- Remote Diagnostics via InteliSense: With homeowner consent, the thermostat gives participating dealers real-time visibility into system health and performance metrics, remote troubleshooting, more efficient service calls and fewer unnecessary service calls.
- Multi-Stage Precision with ComfortAdjust Technology: When paired with Carrier’s Performance™ 27VPA9 variable-speed heat pump, the thermostat leverages patent-pending ComfortAdjust™ technology to automatically manage up to 21 adaptive stages of heating and cooling for precise comfort and humidity control.
- Demand Response with SmartSave Management: The built-in SmartSave™ energy management engine intelligently adapts equipment operation during peak utility demand periods to help lower energy costs while maintaining homeowner comfort.
- Seamless Ecosystem Integration: Homeowners can control their climate setup via the Carrier SmartHome app on iOS® and Android® devices, compatible across major third-party smart home platforms.
- Guided Professional Setup: Designed with HVAC technicians in mind, the platform offers guided digital commissioning to ensure faster installations and servicing, and simplified smart-home pairing.
“The connected home is about creating integrated, intelligent experiences that deliver lasting value,” said
“Technology should make comfort easier to deliver and easier to maintain,” said
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By uniting Carrier’s heating and cooling systems with Universal Electronics’ advanced wireless hardware and commissioning software, the co-developed thermostat delivers end-to-end value throughout the HVAC lifestyle and establishes a connected foundation for the future of smart-home climate management across Carrier’s portfolio of brands.
About Universal Electronics Inc. Universal Electronics Inc. (NASDAQ: UEIC) is the global leader in universal wireless control solutions for the smart home. For more information, visit www.uei.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20261109523714/en/
Universal Electronics Inc.
Hrag G. Ohannessian
Senior Vice President of Global Sales, Connected Home
hohannessian@uei.com
626-840-0280
Source: Universal Electronics Inc.